I had this unit for 2+ years and it worked very well- no problems except the pouring lip on the carafe. Yes is spilled easily. But then suddenly the whole unit just quite in the middle of making coffee and I can find nothing wrong inside. So it was a great machine, now junk.

I got this unit a year ago as a Christmas gift. It worked ok until 4 days out of warranty when one of the wires to the heating element on the coffee side fried rendering it useless as a coffee maker. When I say it worked "ok" before that I mean it, it didn't work great or good, just ok. At a glance XP2010 looks solid and well made for a home unit but the housing and water storage container(on the coffee side) is made of a cheap brittle plastic, the hinge for the coffee door broke within the first few uses. Within a couple months water started to leak ever time coffee was made, which I suspect may have had a part in frying the heater, causing a big mess on the counter every morning. I never had major problems with the espresso side, but it is slow to heat up and warming milk will take a good five minutes. This machine is too expensive for the quality, and I would recommend not purchasing this model.

I would not purchase a Krups coffee/espresso maker again.

We bought this about a year and a half ago. Worked great for about a year. Then we started experiencing problems (as explained by others here) with the milk frother just popping into the milk. What a pain!

OK...so we could live with that, because honestly, we only used the espresso side of it a couple times a month. However, last month the plastic cover on the coffee side snapped at the hinges and it stopped making coffee. Thinking the two problems were related, I took it apart and fixed the top with epoxy. Got it all back together....and.....it still does not make coffee anymore. There must be a pressure leak somewhere because the water doesn't even make it all the way up the drip tube...just steam.

And, to top it off, Krups "Service Center" is a complete oxymoron. Impossible to get any service there at all, let alone parts. Time to get a new machine. No more Krups for me....

I have had this machine for only six months. It suddenly stopped brewing coffee on the right side. One year warranty. Company refuses to take it back. They want me to ship it to New York for service at my expense. Cost approx. $30.00. What a ripoff. Do not buy from this company and save your money.

After having a low end Krups Espresso machine for about 20 years and a coffee machine go south I decided that to buy this combo product. Its works really well. I'm still experimenting with the steam milk but overall I'm happy.