I bought this no-crank hose reel at Home Depot because I liked it's many features. After trying to hook it up properly, I'm going to return it immediately. This is a good idea very poorly executed. The hose connection is made of plastic and is positioned in such a way that it is very difficult to connect the hose to the reel. Worse yet, the connection for the hose is plastic and easily stripped! Those two factors combined make for a leaky mess. After I return this one, I hope to find a similar style hose reel with proper metal connections and will look much more closely for well positioned connectors. I would definitely not recommend this product, especially at the price!

I purchased this reel to replace a cheap, plastic $15.00 reel I bought from Wal-Mart. The Wal-Mart version was completely made of plastic and leaked everywhere and I got very irritated with it and threw it away.

I should have saved $70 dollars and just kept it. This reel is initially impressive with it's retracting capability, something I think is important for a 'high-tech' reel to possess, but it is cheaply made.

The connections for the hose are made of plastic which means the threads are plastic. They easily mis-thread and leak constantly. Even with double rubber gaskets and a ton of teflon tape it still leaks.

Drives me nuts. I expected to get a decent product and got something that probably costs two dollars to make. The only reason it got two stars is because of the ingenuity of design.